Privacy Policy
Learn how we collect, use, and protect your information when using Formora Bot.
Privacy Policy for Formora Bot
Last Updated: June 20, 2025
This Privacy Policy explains how Formorra ("we," "us," or "our") collects, uses, and discloses information when you use our Discord bot, Formora Bot (the "Bot"). By adding and using the Bot, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect different types of information depending on how you interact with the Bot:
Discord-Provided Information (Automatically Collected):
- Server ID and Name: To allow the Bot to function within your server, store server-specific settings, and manage its presence.
- Channel IDs and Names: If you configure the Bot to interact with specific channels.
- User IDs (when necessary): We do not collect or store individual user IDs unless explicitly required for a core feature of the Bot. In such cases, the user ID is only stored for the specific purpose of that feature and is not linked to other personally identifiable information.
- Command Usage Data: We may log which commands are used, the server where they are used, and the timestamp. This is for troubleshooting, performance monitoring, and improving the Bot's functionality. We do not log the content of your messages unless it's directly part of a command's input that the bot needs to process.
User-Provided Information (Voluntarily):
- Configuration Settings: Any settings you configure for the Bot within your Discord server. This data is typically tied to your server ID.
- Direct Interactions: If you communicate with us for support, feedback, or inquiries, we will collect the information you provide (e.g., your Discord username, email address if provided, and the content of your communication).
We DO NOT collect:
- Your Discord username or any personally identifiable information beyond what is strictly necessary for the Bot's functionality.
- Your private messages (DMs) unless you directly message the Bot for a specific command.
- Any chat content that is not part of a direct command interaction.
- Any tracking or analytics of your behavior beyond basic command usage for functional purposes.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Maintain the Bot: To enable the Bot to operate effectively within your Discord servers, respond to commands, and deliver its intended features.
- To Improve the Bot: To understand how the Bot is being used, identify bugs, and develop new features or improve existing ones.
- To Provide Support: To respond to your inquiries, troubleshoot issues, and provide assistance.
- For Legal Compliance: To comply with applicable laws, regulations, and Discord's Terms of Service and Developer Terms.
3. Data Storage and Retention
- Storage Location: All data is stored securely on servers located in the United States.
- Data Retention: We retain data only for as long as necessary to provide the Bot's services and fulfill the purposes outlined in this Privacy Policy, or as required by law.
- Server configurations are stored as long as the Bot is in your server. If the Bot is removed from a server, its associated server data will be deleted within a reasonable timeframe (e.g., 30 days).
- Command usage logs are typically retained for a limited period (e.g., 30-90 days) for operational purposes and then anonymized or deleted.
- Information related to support inquiries may be retained for longer to maintain a record of our communication.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information in the following limited circumstances:
- With Your Consent: We may share your information if you give us explicit permission to do so.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- To Protect Our Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
5. Data Security
We implement reasonable security measures to protect the information we collect from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your data:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information, subject to certain legal exceptions. For server-specific data, removing the Bot from your server will initiate the deletion process for that server's settings.
- Right to Restrict Processing: You have the right to request that we limit the way we use your information.
- Right to Object to Processing: You have the right to object to our processing of your information under certain circumstances.
- Right to Data Portability: You have the right to request that we provide your information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below.
7. Children's Privacy
The Bot is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Discord support server. Your continued use of the Bot after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: hello@formorra.com
- Discord Support Server: https://discord.gg/abBZv2HRs8